How Do I Hire Costumes ?

We are happy to reserve any costume for you but regret that we do not take bookings on-line or by telephone.

With a vast variety of Costumes available, if you have something in mind, give us a call now and we are happy to advise you on how we can help.

Because we have so many variations in style and size, changes will inevitably have to be made.

The best way is to come to the shop and let us fit you personally. For advice on getting the costume you want... call us now on 01371 875 545!

Reserving Costumes For Hire

Hire charges and the length of hire are agreed at the time of booking. Once you have chosen your costume, plus any accessories you need, we take a booking fee of 50% of the total. This amount is deducted from the final invoice when you collect your costume.

Should you wish to cancel your booking, we do not refund the booking fee, but you will get a credit note.

Hiring your costume

The ‘hire period’ is usually from collection on Thursday afternoon to return on Monday (2 – 5.30pm).

We try to be as flexible as possible, but demand at certain times of the year will necessitate a shorter hire period.

Should you need a longer hire period (for example to take the costume away on holiday), the charge is one hire period, then half the charge for each week after that.

Leaving a deposit

A deposit is required on all hire costumes: Via credit or debit card. We take the card details, but we don’t debit anything unless necessary – for example if the costume is returned late; is excessively dirty; is damaged, or a component part is missing.

Please note: The deposit does not cover the replacement cost of a costume - some would cost hundreds to replace. We will pursue (through the courts if necessary) any costumes not returned.

Booking Terms & Conditions

  • Costumes and accessories hired remain the property of the DUB at all times
  • Hire charges and period of hire will be as agreed a the time of booking
  • Goods will only be ordered on receipt of 50% of the purchase price
  • Alterations and manufacture will only be undertaken after receipt of a deposit, which is non-returnable. Manufactured goods remain the property of the DUB until full payment is received
  • Costumes can only be reserved on payment of a booking fee. 50% of the booking fee is refundable if we are notified of cancellation 14 days before the hire date.
  • Hire charges must be paid by cash, credit or debit card. A deposit is payable when the costume is collected (minimum of £50), and this can be via card details, rather than money.
  • No warranty is given as to safety, historical accuracy or suitability for any particular purpose, of any costume. The hire is entirely at the risk of the hirer, to whom we accept no liability whatsoever and who will indemnify us against any liability that we may incur to a third party resulting from the use of the costume by the hirer.
  • The deposit is forfeit if the costume is returned after the agreed date; or the costume or any part of the costume is damaged or soiled to an extent greater than is, in our opinion, consistent with reasonable use.

PLEASE NOTE: The deposit does not cover the replacement cost of the costume.